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Weekday Orders
- Orders are processed and shipped on business days only (Monday through Friday) excluding major holidays.
- Orders placed by 3:00 pm EST will be shipped the next business day. Orders placed after 3:00 pm EST ship two business days from the date of order.
- Orders can not be checked/amended until the following business day
Weekend Orders
Orders placed on Saturday and Sunday will be processed/shipped on the following business day.
Shipping Charges (within the continental U.S.)
Borghese is pleased to offer free ground shipping on orders $60 and above.
|
| Delivery
Options |
Cost |
Carrier Time |
| Orders $60 and above |
| UPS Ground |
Free |
Please allow 7-10 business days for delivery. |
| UPS Priority Service |
$7.00 (excluding taxes) |
Please allow 2-3 business days for delivery.
Orders placed by 3:00 pm EST are shipped
the next business day. |
| UPS Overnight Service |
$15 (excluding taxes) |
Orders placed by 3:00 pm EST are shipped
the next business day. |
| Orders $1.00 - $59.99 |
| UPS Ground |
$6.95 (excluding taxes) |
Please allow 7-10 business days for delivery. |
| UPS Priority Service |
$13.95 (excluding taxes) |
Please allow 2-3 business days for delivery.
Orders placed by 3:00 pm Monday - Friday
are shipped the next business day. |
| UPS Overnight Service |
$21.95 (excluding taxes) |
Orders placed by 3pm EST are Shipped
the next business day. |
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UPS ground service is not available for deliveries to Alaska or Hawaii.
Shipping to AFO/PO Boxes
We apologize for any inconvenience; however, we do not ship to AFA/FPO or PO Boxes.
Shipping to Canada
Orders are shipped to Canada via the United States Postal Service, and as a result are untraceable online. For assistance with the status of an order, please contact Customer Service at 1-866-BORGHESE. Per federal regulations, it is not permitted to ship fragrance.
Shipping to the U.K.
Please allow 4-8 weeks for delivery. Orders to the U.K. are shipped parcel post via the United States Postal service, and as a result are untraceable.
Shipment Tracking
You can track the status of your order by visiting
http://wwwapps.ups.com/WebTracking/reference?loc=en_US
Use the 12-digit Reference Code, it begins with BG + 10-digit order number you received when you placed your online order, as the Shipment Reference at UPS.
Returns, Exchanges and Damages
We want to be sure that you are completely satisfied with your Borghese.com purchase. You may return your purchase within 30 days for a refund or exchange (excluding return shipping fees). Please follow the instructions provided in your package. Please ship by insured Parcel Post, for your protection and to insure prompt delivery. Sadly, shipping and handling fees are non-refundable. Unfortunately, department stores unable to accept website returns.
For returns, send the unused or damaged product to:
Borghese E-Commerce Returns
10 East 34th Street
3rd Floor
New York, NY 10016
Refund Policy
Borghese.com offers a complete refund within 30 days of delivery
(excluding return shipping fees). Please see your packing slip for product
return instructions.
Customer Service
Our Service Providers are available to assist you:
Monday - Friday, 9:00 AM - 5:00 PM Eastern Standard Time.
Call us toll free at 1-866-267-4437. To check an order, have your tracking number and
date the order was placed available.
For any questions or comments about your order or our product line, email us at
customerservice@borgheseny.com.
For information on returns, please click here.
For information about Borghese retail stores in the United States visit our online store locator.
Privacy Statement & Security
If, for any reason, you would like your name removed from our mailing list, please click here or email us at customerservice@borgheseny.com and put "remove" in the subject line
If you have any questions about a privacy or security issue, please call us toll free at 1-866-267-4437.
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